Behavioral Interview

Here is some behavioral interview questions to learn about: Leadership, Ownership, Teamwork, Communication, Conflict Resolution,… as Software Engineer.

1. Behavioral Interview

1. Tell me about yourself

  • Backend/Frontend/Fullstack

  • Bachelor of Computer Science.

  • Language: Javascript, Golang, Java.

  • What we do it company

  • Personality: Eager to learn, learn new thing quickly, adapt with new environment.

  • Why do you expect to new company.

2. Tell me about a time you had a disagreement with your manager

  • Want to change technology for project

  • What to do: Request one-to-one meeting with manager => present ideas, pros/cons clearly. Additional, further discussion with team => hybrid approach.

  • Result: strengthen relationship, show ability to manager.

3. Tell me about a situation when you had a conflict with a teammate.

  • Idea to implement: Easy approach or complex solution.

  • What to do: Create a meeting with her, then further discuss with team => choose hyrid solution.

4. Tell me about a time you failed. How did you deal with the situation?

  • Rush the testing phrase => cause bug.

  • What to do: Take responsibility immediately, work dilligently to fix the bug, review code carefully, analyze root causes, reploy hot fix solution.

  • Fix within 3 hours, communicate with team and client => know the value of testing phrase.

5. Describe a time when you led a team. What was the outcome?

  • Lead team 5 members to develop a feature in six-month timeframe, requires skills: coordintae with other departments, managing timelimes and ensure team motivated and productive.

  • What to do: Start kickoff meeting align project goals and timelines, clear communication channel, monitor progress, encourage team members to voice their ideas and concerns, implement flexible working hours, split tasks based on their ability.

  • Work effectively under structure, complete project 2 weeks ahead the schedule, increase 20% customer satisfaction and 15% increase in product sales, enhance team collaboration.

6. Tell me about a time you worked well under pressure.

  • Subcribe significant bug in the evenining, need to fix urgenly.

  • I am reponsibility to be assigned to fix the bug, it must be a tight deadline set by client, the issue need to be resolve within 48 hours.

  • What to do: identity the source of the bug, analyst root cause, broke down tasks to smaller chunks and set mini-deadlines for each subtask. Communicatoe with my team, updating progress and seeking input when necessary, contact with client if have more affects in production.

  • After long hours working, we fix the bug and pleased the client => show ability to work under pressure, and clear communcation with team, split big tasks to managable parts => earn trust from client, enhance resilience and technical skills.

7. Provide an example of a time when you had to make a difficult decision.

  • Discover a legacy code is not compatible with new features.

  • Choose to whether refactor the legacy code for the long-term manainability of the source code => but may time-consuming and potentially delay release timeline => or continue the current code but limit the functionality of the new features.

  • What to do: Choose to refactor the legacy code, align with teammates about the benefits and trade-offs of legacy code, re-prioritize the tasks, manage timeline to finish the addition tasks on timeline.

8. Describe a time when you went above and beyond the requirements for a project.

  • Do the task exceed the expectations: Enhance user experience, performance by using memcache.

  • What to do: Contact with designer to change flow in UI/UX, proposed idea in ideas with frontend and backend teams to align the arise scope tasks.

  • The feature provides well-received by the team and user => ability to work beyond the requirements.

9. How do you handle a situation where you don’t know the answer to a question?

  • Integrate our software with a technology that I was not familiar with.

  • Need to work professionally without losing client’s confidence in team’s expertise.

  • What to do: Firstly research the technology myself, consulting my team who have relevant experience, gather information and schedule follow-up meeting => planning what to do to implement the core features (MVP) to demo with the client.

  • In the meeting with the client, presented idea to the client => show that our expertise can meet the client expectation, earn trust from client and strengthened our relationship.

10. Describe a time you received tough or critical feedback

  • My manager provide me a critical feedback about the performance of ineffiencieies code that I had written => I need to response constructively to critical feedback.

  • What to do: Request details to understand the specific concerns => review the code, find solution to optimize performance, implement more effcient algorithms, reducing unnecessary complexity.

  • The code improve that application performance, receiving positive feedback from manager and the client => need to response for the possive feedback.

11. Describe a time when you had to give someone difficult feedback. How did you handle it?

  • I have a mentor a junior developer, call Alex => he is entiastic and talented => but his code often lacked proper document, which is crucial to team’s workflow and long-term project management.

  • My task is give him a constructive and encouraging feedback without discourating his enthusiasm and confidence.

  • What to do (Constructive Feedback: Nói tốt trước => Phê bình sau): Create one-to-one meeting with Alex => First I give him a pros: acknowledge the strengths of his coding skills and value that he brought to team. Then, I gently explained the importance of documentation, not only for current team but other team working on the project. To guide him, I provided example for well-documented code and share reources to learn how to write a effective documentation.

  • Alex response well to the feedback => began to improve in later, strengthen relationship with him and make him work better in the next project, focusing on growth and learning in his career.

12. Tell me about a time when you had to prioritize your tasks quickly.

  • In starup company, we have multiple projects simultaneously. We have one particular week where the demands peaked unexpectedly.

  • In the middle of developing new feature of main product, at the same time, a critical bug was reported in another project => enhance scope of tasks => I need to address urgent bug and working ongoing development project.

  • What to do: I need to prioritized the tasks => Because the bug is crucial to fix for client => contact team lead to pause the feature development. Then I fix the bug first, after that, I shifted my focus back to the feature development, I broke the remaining development to smaller tasks and set mini-deadlines => stayed a couple of extra hours to complete the tasks.

  • Result: fix bug for client and the feature development still completed on time.

13. Describe a time when you anticipated potential problems and developed preventive measures.

  • We are working on large-scale web application, and I recognize the the issues related to scalability in source base when user grow rapidly.

  • My task to ensure the application scalable with high traffic without performance degradation.

  • What to do: Prepare load testing, detect the vulnerability such as optimize database queries, implement effecient caching, utilize load balancing, auto scaling,…

  • The feature after launch and monitoring result reach the baseline => enhance software engineer skills.

14. Describe a situation where you had to deal with a difficult customer.

  • They are unhappy about the initial version of a custom software tool we developed for them => claiming it doesn’t meer their expectations despite their expectations.

  • My task in understand client’s concerns, understand their specific issues with the product => find a solution would satisfy them.

  • What to do: Initiate a meeting with client to discuss concern in detail, active lisnening their feedback, recoginize the gap between their expectation and what we misunderstand in project planning phrase => we need to proposed a series of modifications for the software => set up weekly progress meetings with the client to ensure they were continually updated and their feedback was integrated into the development process.

  • The modification and additional features were well-received by the client => make them satisfied, enhance relationship with client and led to further business opportunities with them.

15. Tell me about a time when you missed a deadline. What happened, and how did you handle it?

  • I work on the critical update in client’s e-commerce website, the task is complex, involving several new features and integrations.

  • My task: deliver the backend components on time for the promotional event the client had planned.

  • What to do: When the deadline approach, I recognize that I am going to miss it => Communicate with project manager and the client, explaining the reasons for the delay and provide the estimate for completion. Propose a plan to roll out the critical features first, allowing the client can go with the event.

  • The client appreciated the transparency and the proactive approach to managing the situation. The critical features were successfully implemented in time for their event, and the remaining updates were rolled out shortly after => lessons about risk assessment, contingency planning, clear communication under pressure, better time estimation and project management skills.

16. Describe a time when your workload was heavy and how you handled it.

  • There was a period where we were short-staffed due to several team members leaving for new opportunities. During this time, the workload significantly increased as we were in the midst of several key projects => One people need to handle multiple projects.

  • My task was to manage my increased workload effectively, ensuring that all projects I was involved in progressed without compromising on quality or deadlines.

  • What to do: prioritize tasks baed on project deadlines and importance, focus most critical tasks during my most productive working hours of the day. For larger projects, I broke down tasks to smaller, managable chunks and set mini-deadlines to keep myself on track, apply Pomodoro technique to enhance resilience.

  • Result: through careful planning and time management, I successfully meet all the deadlines, learn how to manage tasks better and communicate with manager clearly.

17. Tell me about a time when you had to deal with a significant change at work. How did you adapt to this change?

  • Transitioning from our traditional monolithic architecture to a microservices architecture.

  • What to do (How to learn new knowledge): attend crash courses, create POC (proof of concept) small projects to gain practical experience, join study groups, and follow industry experts in social medias, webinars, workshops for dive deep knowledge. After gain fundamentals knowledge, Throughout this transition, I maintained open communication with my team and manager, sharing my progress and seeking feedback.

  • This proactive and immersive approach enabled me to adapt quickly to the change.

18. Describe a situation where you saw a problem and took the initiative to correct it rather than waiting for someone else to do it.

  • Notice that our project deployment process was inefficient, each deployment required manual steps => time-consuming and prone to errors.

  • My task: Write a solution of automation pipeline for projects of team.

  • What to do: research CI/CD, including code integration, auto run unit testing, write Dockerfile, argo CD auto sync with K8S,… => After done, I conducted a training session with my team to demonstrate how to process with new pipeline in the future.

  • It reduced deployment time 50% than manual deployments => this was recongized by our manager, and widepread adoption of automation practices within the company => improving workplace efficiency.

19. Describe a time when there was a conflict within your team. How did you help resolve the conflict? Did you do anything to prevent it in the future?

  • Conflict between 2 team members: John & Sarah about implement approach of the features, John => innovative, untested method but more efficiency, Sarah => traditional, proven approach. The disagreement escalated, causing a rift in the team and impacting morale.

  • Task: Resolve the conflict, restore team harmony => ensure conflict minimized in the future.

  • What to do (Khen trước => Chê sau): Empathy to both, listen and acknowledge the merit of their respective view. Then, I organized a team meeting where Sarah and John could present their arguments. Foster a discussion rather than a debate => I make sure both sides were heard and respected => After much discussion, we collectively decided to prototype both approaches in a controlled environment to objectively assess their viability. To prevent future conflicts, I proposed regular team-building activities and open-forum meetings where team members could discuss their viewpoints and concerns openly before they escalated into conflicts.

  • Result: The prototyping exercise showed that while John’s method was innovative, it was not stable enough for our current project. We decided to go with Sarah’s approach, but agreed to explore John’s method in a future project. This resolution was accepted by both parties, and the team’s morale improved significantly. The team-building activities and open forums also proved to be effective in strengthening team cohesion and communication.

20. Describe a time when you went out of your comfort zone. Why did you do it? What lessons did you learn from the experience?

  • Backend => But need to do fullstack.

  • What to do: Learning course, research colleagues for guidance, spend extra hours to practice and gradually become more proficient, do POC project, maintain clear timeline and track progess.

  • Result: I had successfully implemented several key front-end feature, change to work end to end product.

21. Describe a time when you delivered a project under a tight deadline.

  • Develop the new feature for mobile banking app => very tight timeline.

  • My task: Lead the team => Complete the tasks on time.

  • What to do: Kick-off meeting, split projects into smaller and managable tasks, prioritize the tasks based on importance and dependencies. Implement agile-development progress, with daily stand-up meetings to track progress and identify any blockers early => track progress closely to make sure the feature met all neccessary regulations

  • Through diligent work and effective team coordination, we completed the development ahead of schedule, which gave us extra time for thorough testing and quality assurance => This experience reinforced the importance of strategic planning, agile methodologies, and clear communication in successfully managing and delivering projects under tight deadlines.

22. Describe a time when you took a big risk and it failed.

  • We are develop an innovative new feature for our product => cutting-edge solution but relatively untested technology stack.

  • Task: My task was to develop a core component of our product using this new technology.

  • What to do: Ask for agreement from team lead, invest time learning new technology, build POC, monitoring progress. Passionate and Enthusiasm to learn new technology, confident in its potential and work diligently to integrate it into our product.

  • Result: Unfortunately, despite my efforts, the integration of this new technology did not go as planned => due to reliability issues, technology was not yet stable for our needs => delay the timeline => Learn how to balancing innovation with feasibility, especially in production environment => please asset the risks and readiness of new technologies => need to careful to make decisions to adoption of emerging technologies in projects.

23. How would you design/test a product to make sure its diverse/inclusive to all users?

  • In planning phrase, my task was to lead the effort in redesigning and testing the app to ensure it was inclusive and accessible to a broad user base, including people with different abilities and from diverse cultural backgrounds.

  • What to do: Implement by phrases

    • User Research: Conduct extensive of user research => understand the needs and preferences of diverse user group => surveys, interviews and focus groups.

    • Inclusive Design Principles: Implement the design, considering factors such as color constrast for visuallly impaired users, text size options, and culturally sensitive content.

    • Diverse Testing Team: Assembled a diverse group of beta testers who could provide feedback from different perspectives => This group included people with disabilities, non-native English speakers, and users from various age groups and cultural backgrounds.

    • Accessibility Standards: Ensure the app met international accessibility standards => web content accessibility standards => The Web Content Accessibility Guidelines (WCAG).

    • Regular Feedback Loops: Established regular feedback loops during the development cycle to incorporate user input into the design continually.

  • Result: The revised app received positive feedback for its inclusivity and user-friendly design. Users particularly appreciated features such as adjustable text sizes, high-contrast color schemes, and culturally diverse content.

24. Describe a time you had to explain a complex technical concept to someone non-technical.

  • Context: We are developing a new feature that utilized the machine learning algorithms. During a team meeting, a non-technical stakeholder from the marketing department was present and expressed interest in understanding how this feature works => want to know the technically behind the product.

  • Task: Explain the concept of machine learning algorithms to someone without technical background in a way that was easy to understand and relevant to their work.

  • Action: I prepared a brief presentation, avoid technical jargons and focus on the fundamentals => Give example as you teaching a child with to differentiate between different types of fruits => the concept of ‘learning from data’ in a tangible way => I also used visual ads to demonstrate how the algorithm process data and improves over time => After the explanation, I related it back to how the technology would enhance user experience and benefit to the marketing campaign => which was the main area of interest.

  • Result: The stakeholder appreciated the clear and relatable explanation. They left the meeting with a good understanding of how the feature worked and how it could be leveraged in their marketing strategies => effective communication skills in technical roles, especially the ability to convey complex concepts in simple terms, enhance cross-departmental collaboration.

25. Tell me about a time you disagreed with a colleague. How did you handle the situation?

  • Context: I had a disagreement with a colleague, whom we’ll call Jake, about the best approach to database design for this feature => I want to use SQL for strong consistency and established relationships between data entities, but he want to use NoSQL Database for greater flexibilty.

  • Task: Make the best technical decision and maintain positive working relationship with Jake.

  • What to do: We have a dedicated meeting to discuss viewpoints in detail => During the meeting, I listened carefully Jake’s reasoning and shared my perspective => Create a small prototype for each approach, allowing us to pros and cons in practical context => consult with other team members and gather their insights => allow us to evaluate both options objectively.

  • Result: After testing both prototypes and discussing with the team, we concluded that the SQL approach was more suited to our needs => Jake appreciated the empirical and collaborative manner in which the disagreement was handled => open communication, collaboration, and evidence-based decision-making in software development.

26. Give an example of a time you had to collaborate effectively with a team from a different department.

  • Task: Build a new analytics tool. This tool was intended to provide in-depth customer engagement metrics, we needed to collaborate closely with the marketing department, who were the end-users of this tool.

  • My responsibility was not only to contribute to the development of the tool but also to ensure that it met the specific needs and expectations of the marketing team.

  • What to do: Join meeting between the development and marketing teams => discussed the marketing team’s requirements and expectations in detail => clarify the questions to understand their needs and explain technical constraints and possibilities => apply agile development approach, allowing for iterative feedback and adjustments, set up shared communication channel => ensure both teams were aligned on the goals and progress of the project.

  • Result: This collaborative approach proved highly effective => The marketing team’s insights were invaluable in shaping the tool’s functionality, and our iterative process allowed us to fine-tune features and interfaces in response to their feedback => This experience underscored the importance of cross-departmental collaboration in developing software that truly meets user needs, translating technical concepts to non-technical audiences.

27. Tell me about a complex technical project you’ve worked on.

  • We embarked on a project to develop a large-scale data processing and analysis platform. The platform was designed to handle vast amounts of data from various sources and provide real-time analytics.

  • Task: My task was to lead the backend development team responsible for creating the data processing engine => This engine needed to be highly efficient, scalable, and capable of processing terabytes of data in real-time.

  • What to do: Research the technology stack meet our performance requirements => design high-performance computing techniques and distributed processing system => ensure scalability and maintainability => using Apache Spark, Kafka, Goroutines => Ensured that we followed best practices in code reviews, testing, and documentation => Work with front-end team and data scientists to ensure seamless integration and alignment with the user interface and data analysis needs.

  • Result: After several months of development, the platform was successfully launched => It was able to process and analyze data at a scale and speed that significantly exceeded our initial benchmarks => Our clients were able to gain insights from their data much faster than before, greatly enhancing their decision-making processes => thoughtful architecture design, the power of teamwork, and the value of rigorous testing and optimization in building robust, high-performance software solutions.

28. How do you stay up-to-date with the latest technological advancements?

  • I have a multi-pronged approach to learn knowledge:

    • Online Learning Platforms: Udemy, Coursera, Udacity, and Pluralsight to take courses on emerging technologies and programming languages.

    • Industry News and Publication: Read news about technology TechCrunch, Wired, and Hacker News.

    • Community Engagement: Stack Overflow and GitHub, participating in discussions and collaborating on open-source projects allows me to learn from peers and stay connected with the broader tech community.

    • Conferences and Meetups: Attending industry conferences, webinars, and local meetups => into industry trends and offer networking opportunities with other professionals.

    • Experimentation and Personal Projects: I believe in learning by doing. So, I often experiment with new technologies by incorporating them into my personal projects => his hands-on approach helps deepen my understanding and assess the practical application of new tools and frameworks.

29. Give an example of a time you had to debug a challenging technical issue.

  • Context: Our team faced a critical issue where our content management system (CMS) would sporadically crash, significantly disrupting the workflow of the content team.

  • Task: Identify and resolve root cause => sporadic nature of the issue, which made it difficult to replicate and diagnose.

  • What to do: Analyze system log => Discover potential issues => Develop hypothesis (memory leak) => Validate it (monitoring tools) => Refactor the problematic code => Confirm the issues was resolved.

  • Result: The issues had been resolved => improve CMS to crash => learning systematic problem-solving and persistence in debugging => highlighted the value of thorough testing and the effective use of diagnostic tools.

30. Why are you interested in working at [company name]?

  • Innovative approach + Reputation for fostering a culture of continuous learning and development.

  • I’ve been following your work in [specific area or project], and I’m impressed by the impact your solutions have had in the industry

  • Focus on collaborative teamwork and its inclusive culture.

  • The opportunity to work alongside a diverse team of talented professionals who are passionate about their work is very appealing to me.

. Finally, the company’s commitment to [any other aspect like community involvement, environmental sustainability, etc.] resonates with my personal values.

  • I’m enthusiastic about the opportunity to be part of a company that not only leads in technology but also contributes positively to the broader community.

  • Give me a chance to learn.

31. Assume you are given a task to design a system. How would you do it? How would you resolve ambiguity?

  • What to do: Clarify and requirement gathering => Conduct a feasibility study and research => Draft an initial design proposal => System architecture, data flow diagrams, and a basic prototype or wireframe of the user interface => Visualizing how different components of the system will interact and function => Setting up review meetings with stakeholders and gather feedback => clarifying any vague requirements => Serves as a guide for the development team and ensures everyone is on the same page.

  • What to learn: Effective communication, continuous collaboration with stakeholders, and being open to feedback are my top priorities => Facilitates the creation of a system that truly meets the users’ needs.

32. Have you ever been in a situation where another team and yours were creating a similar product? What happened?

  • Context: At my previous job as a software developer at a tech company, we found ourselves in an unexpected situation where my team and another in-house team were working on projects with overlapping functionalities.

  • Task: Address this duplication of effort without hampering the progress and morale of either team.

  • What to do: Suggest a meeting between two teams => Discuss the scope and objective of each team => Collaborative approach where both teams could work together to integrate the best aspects of each tool into a single, more comprehensive solution => merged while maintaining the integrity and performance of each too.

  • Result: Success outcome => collaboration, communication, and flexibility, working together towards a common goal can lead to superior results and more efficient use of resources.

33. What is the biggest technical challenge you have worked on?

  • Task: At my previous job as a software developer at a data analytics firm, we faced a significant challenge when we were tasked with developing a large-scale data processing system.

  • Task: Design the processing module that would not only handle the massive influx of data but also perform real-time analysis.

  • What to do: Research about distributed computing and data processing framework => Apache Kafka for data ingestion and Apache Spark for real-time data processing => Design microservices approach to ensure independent scalability => Set up simulated test environment => Regular meeting, clear communication, adapting our approach based on feedback and envolving requirements.

  • Result: The system is successfully deployed => processing and analyzing data streams in real-time with high accurary and minimal latency => it honed my skills in distributed computing, team leadership, and problem-solving under pressure.

34. Why do you want to change your current company?

  • Context: I have had a very rewarding experience at my current company, where I’ve grown both professionally and technically.

  • Over the years, I’ve had the opportunity to work on a variety of challenging projects, which have allowed me to develop a strong skill set in software development: distributed system, mini app system, microservices, frontend, backend, leadership, ownership, communcation skills.

  • However, I am now seeking a new challenge and an opportunity to further expand my skills and experiences in an English-speaking culture. I believe change is essential for personal and professional growth, and I feel that now is the right time for me to explore a new environment.

  • Your company, with its focus on sth => it align with my career goals and collaborating with a team that is known for its expertise and innovation.

  • I am eager to bring my experience in Golang, monitoring, design high large scale service to your team and looking forward to learning opportunites with this role.

=> The things now I need is an English-speaking environment culture.

35. Tell me a time when you had a different opinion than the rest of the team. How did you handle it?

  • Context: Improving performance of our main product => rewrite a significant portion of the legacy code => address the performance issues.

  • Task: Reasoning => Rewrite is risky and unnecessary => Propose to refactor the specific inefficient code segment would be more efficient and less resource-intensive.

  • What to do: Voice my opinion during team meeting => Prepare detailed presentation => Performance analysis of the current system, identifiying the bottlenecks => showcasing how targeted refactoring could resolve the issues => Highlight risks associated with complete rewrite, potential new bug, longer development time, edge cases, resource allocation changes => Took initiative to refactor small portion of the code as proof of concept (POC) => Share before and after metrics with team => show a significant improvement with minimal changes.

  • Result: After reviewing my analysis and the results of the proof of concept, the team agreed to try the refactoring approach => The project was completed ahead of schedule and under budget, and the improved performance metrics were well-received by stakeholders => The importance of effective communication in team settings, and how taking initiative can lead to better decision-making.

36. Tell me about a time when you were faced with a problem that had a number of possible solutions. What was the problem and how did you determine the course of action? What was the outcome of that choice? (Priority short-term solutions first, long-term solutions later)

  • Context: There are serveral solutions to improve performance of the application => horizontal scaling in server infrastructure, optimal code in server side, implementing a new content delivery network (CDN).

  • Task: Choose the option that is better.

  • What to do: Using performance profiling tool (Grafana) => identify server response times => Discuss potential solutions => prioritizing code optimization due to limited resources => and simultaneously, I presented a proposal to management for server infrastructure upgrades, detailing the long-term benefits => and also included an analysis of implementing a CDN as part of our future scalability plan.

  • Result: The code optimization resulted in a 50% reduction in load time => While the CDN implementation was scheduled for a later phase, planning for it in advance helped us in our long-term scalability strategy => problem-solving, the value of teamwork and collaboration in decision-making, and the need for balancing immediate needs with long-term planning.

37. Describe a time when you needed to motivate a group of individuals or encourage collaboration during a particular project.

  • Context: Develop new feature for our product => tight deadline and innovative nature of the feature, required learning new technologies.

  • Task: Ensure project delivery on time => Keep my team motivated and encourage collaboration who had varying levels of expertise with the new technologies.

  • What to do:

    • Kickoff meeting: outline the project importance and collecive goals => emphasizing each team member’s contribution was vital to the project.

    • Skill-sharing sessions: team members who had more experience with technology conducted mini-workshops to upskill others.

    • Open Communication Channels: establish open communication channel and regular check-ins => team member can share progress, raise concerns and offer help to each other.

    • Milestone Celebrations: To keep team motivated, when we reach significant milestone => we take a moment to recognize team’s effort => small virtual celebrations.

    • Feedback and Support: Provide continuous feedback and support => acknowledge individuals and team efforts => continuously improve from feedback and tackling challenging tasks.

  • Result: This strategies led to high level of team engagement and collaboration => skill-sharing sessions help upskilling the team and foster the sense of camaraderie => We successfully completed the project two days ahead the deadline => increase 10% in user engagement in our software => understanding and leveraging individual team members’ strengths, effective communcation and recoginization => fostering a collaborative team environment.

38. What do you do to enhance your technical knowledge apart from your project work?

  • Engage online courses: Coursera, Udemy and Pluralsight => Learning about Cloud Computing and Python programming => participate coding challenges and hackathons => learning new approaches and techniques from talented developers (Leetcode, Hackerrank) => contribute open-source on Github => apply my skills to real world and collaborate sith other developers, broaden my perspective and enhance problem-solving skills => Regularly read tech blogs, follow industry leaders on social media, subscribe to relevant tech magazines and newsletters => Come to local tech community meetups and seminars => greate opportunity to network, enchance knowledge and learn from the experiences of other in the field => this combination of continuous learning, practical application and community involvement => sharpen my skills and ensures I am well-versed the latest technology advancements.

39. How do you prioritize your workload? What do you do when your work feels like it’s just too much to get done?

  • Effective workload management is crucial => Apply Eisehower Matrix and Agile methodlogy => categorize tasks based on urgency and importance => Critical and urgent tasks get highest priority, followed by important but not urgent tasks => focus on what needs immendiate attention while not losing sight of long-term goals => apply Agile methodlogy to break down larger projects into smaller, managable tasks => setting short-term achievable goals => clear roadmap and tracking progress.

  • When face with an overwhelming workload => my first step is to re-evaluate my priorities => review task lists to see if anything can be delegated or broken down further => Communicate is key in such situations => discuss workload challenges with my manager of team => seeking their input and assistance to reprioritize and redistributing tasks

  • Moreover, I beleive in taking proactive breaks to avoid burnout => regual intervals of rest or engaging in activities unrelated to work => help me recharge and maintain focus => leverage tools and automation to increase efficiency => automative repetitive tasks or using project managment tools to keep track deadlines and dependencies can significantly reduce the workload => continuously communicating with my team and efficiently managing my time to handle workload effectively, to ensure high-quality outputs and work-life balance.

40. What’s the Number One Accomplishment You’re Most Proud Of?

  • The accomplishment I am most proud of in my career => leading the development team and successful launch of comprehensive inventory management system => this project stands out for me because challeges we faced, the technical skills I had to employ, the imact on the company’s operations => We decide to to modern technology stacks => the most challenging of the project is that required various external APIS for real-time data syncing => after months of hard work, including coding, testing, several interations based on user feedback => we successfully deploy the system => it enabled real-time inventory tracking, automated reordering and provided valuable insights through data analytics => recuding overstock or stockouts => reduce 20% in operation costs and noticable imporvement in customer satis faction due to better stock managament => solving real business problem and make good relationship with operation team.

41. Tell me about a time when you had an excessive amount of work and you knew you could not meet the deadline. How did you manage then?

  • Context: A week before the deadline, we received feedback from beta testing that indicated significant issues with user experience => required additional work.

  • What to do:

    • Reassessing Priorities: I quickly reassessed the tasks based on their urgency and importance.

    • Communicating with Stakeholders: communicate the situation with my manager and project stakeholders.

    • Seeking Assistance: Coordinate with my team to redistribute the workload effectively => Seek additional help, either from other teams or by temporarily bringing in extra resources.

    • Maximizing Efficiency: I reprioritized my workload, focusing on the most critical tasks first. I also extended my work hours and streamlined my working process to increase productivity.

    • Regular Updates: I provided regular updates to the management and stakeholders.

  • Result: Address all the critical issues identified in the beta testing => We missed the original deadline but managed to release the feature only two days later => It also highlighted the significance of teamwork and effective resource management under tight deadlines.

42. What will be your course of action if you are assigned some task which you don’t know at all?

  • Being assigned tasks that involve unfamiliar is common => systematic and proactive => Assess the requirements of the task to understand its scope and objectives => Determining the specific areas where I need to buind knowledge or skills => Research relevant documentation, tutorials, online courses (Stack Overflow, GitHub, Medium) => Reach out to colleagues or mentors who might have expertise in that area => Ask for tips, best practices, and any potential pitfalls to avoid => Once I have a basic understanding, implement the hands-on approach => I would apply the concepts I’ve learned and iterate based on the results => . I believe in maintaining a positive attitude towards such challenges. Each unfamiliar task is an opportunity to grow and expand my skill set, contributing to my development as a well-rounded software developer.

43. Give an example of when you took a huge risk and failed.

  • Context: Working on a major project => revamp the company’s client data management system => designing and implementing the new system.

  • Task: Proposed an ambitious idea => Integrate an advanced machine learning algorithm to provide predictive analytics based on client data.

  • What to do: Getting agree from team lead => Devoted myself to the task => Research extensively, invest extra hours with an external expert for the implementation. Despite my efforts, as the project deadline approached => Complex algorithm was far more challenging than anticipated => Require more data processing power and expertise => I made the tough decision to revert to our original plan => communicated this to my team lead, explaining the challenges and why I believed it was the best course of action to ensure timely delivery.

  • Result: It failed to implement the machine learning component => this experience was a significant learning opportunity => The importance of thorough risk assessment and being realistic about project scopes and capabilities . It also highlighted the need for incremental innovation rather than making giant leaps in unfamiliar territories => From this experience, I learned to balance ambition with feasibility and to more effectively evaluate the risks and rewards of innovative solutions.

44. Describe a time when you had to work simultaneously on both high-priority urgent projects as well as long-term projects. How did you go about handling both?

  • Context: Working urgent client issue on a live product and working on long-term, strategic software development project.

  • Task: Handle both things.

  • What to do: Assesed the scope and the urgency of the tasks of immediate project and long-term project => using Gantt chart for long-term project and Kanban board for the urgent issue => Delegate some less critical tasks of the long-term project to trusted team member, ensuring that they had neccessary resource => Establish a daily quick stand-up meeting => keep track progress and address blockers immediately => set specific hours in my day dedicated to the long-term project to ensure continuous progress.

  • Result: Resolving the client issue in a week => enhance our relationship and trust in our services => the long-term project stayed on track due to effective delegation and time management => balancing these projects taught me valuable lessons in prioritization, delegation, agile response in project managment => highlight the clear communcation with both my team and stakeholders => manange expectations effectively.

45. Tell me about a time when you had a hard time working with someone in your team. How did you handle it?

  • Context: I have worked with John, who had a very working style from the rest of the team, John was highly skilled but often worked in isolation, which sometimes led to misalignment with the team’s progress and objectives.

  • Task: Ensure the project’s success but also foster a collaborative and cohensive team environment.

  • What to do: Initiated one-on-one meeting to understand his perspective and work habits => emphasized the team’s goals and how each member’s contributions were critical => share feedback about how his working style impacting the team dyanmics and project progress => to bridge the gap, I proposed more frequent check-ins and collaborative sessions => ensuring they were structured and respect his work preferences as much as possible => arrange team-building activities to enhance mutual understanding and camaraderie among team members.

  • Result: John appreciated the open communcation and willing to adapt his working style for the benefit of the team => increase interaction and understanding among team members led to synchronized workflow => the project was completed successfull with the client satisfaction and our team dynamics => valuable lessons about the importance of empathy and clear communcation in team managament.

46. Tell me about a project that didn’t go according to plan.

  • Context: Develop new customer relationship managament (CRM) => Streamline sales process and improve customer interaction.

  • Task: Lead backend development team, integrated seamlessly with frontend system and the database.

  • Action: Apply aigle methodology and regular sprint => However, we encounter significant issues => The project was falling behind due to unexpected technical challenges with third-party services => Re-evaluate our project plan => Organize the meetings with my team, FE team, BE team and stakeholders to reassess our approach => identify the bottlenecks and realize that your initical assessment and the complexity of integrating various API => Revised plan to shift in technology stack for certain components and additional resources.

  • Result: Although the project was initially delayed, the new approach allowed us to overcome the technical hurdles and deliver a more robust CRM system => enhancing our sales team’s efficiency by 25% => The experience taught me valuable lessons in project management, the importance of agility in problem-solving, and proactive communication with all stakeholders.

47. What is something new that you’ve learned recently?

  • Context: I’m constantly looking for new technologies and methodologies to improve my work and efficiency.

  • Task: I decide to enhance my understanding of cloud computing => learning AWS, Azure => our team was transitioning more of our projects to the cloud to leverage its scalability and efficiency.

  • What to do: Enrolled in an AWS Certified Solutions Architect course => Learning about EC2, S3, VPC, Lambda => dedecated my evenings and weekends to study and hands-on practice => learn about different services, how to architect and deploy secure and robust applications => focus on practical applications in future projects.

  • Result: Pass the certification exam with high score => apply knowledge to team’s projects => optimize our application deployment using AWS Lambda, which resulted in a 30% reduction in our operational costs and improved scalability => my solution become a standard practice in our project deployments. This experience reinforced the importance of continuous learning and staying updated with industry advancements.

48. Tell me about a time when you had to make a decision without all the information you needed.

  • Context: Critical project to overhaul the online payment system => Major challenge with payment gateway integrations => they was delayed in providing us with the necessary API due to internal issues.

  • Task: Ensure the integration was completed on time => despite the lack of complete information from the gateway provider => We needed to move forward but had to do so cautiously to avoid any security or compliance issues.

  • What to do: Evaluate the patial information we had received to determine what we could reliably inferred about the missing parts => consult with senior colleague to had previous experience with similar integrations => hypothesis about how the missing parts of the API might function => Develop mock API based on our best guesses => Also reach out the another payment gateway provider we had good relations with to gain insights into industry-standard practices => Kept our project manager and the rest of the team about the steps I was taking and the risks involved => We agreed to proceed cautiously, with the understanding that we might need to revise our approach once the full information was available. Or receive to move other projects and wait for merchant.

  • Result: The mock integration worked well in our tests, and when we finally received the complete API documentation from the original provider, we found that our hypothesis was largely correct => We made some minor adjustments based on the full information and successfully completed the integration on time => The importance of collaboration and leveraging available resources to navigate challenging situations.

49. Tell me a time when you linked two or more problems together and identified an underlying issue.

  • Context: We were experiencing recurring issues with our patient data management system => first, there were intermittent errors in patient data synchronization across different modules => and second, users reported occasional system slowdowns, particularly during data retrieval processes(incosistence data => can not query).

  • Task: Investigate and resolve these issues.

  • What to do: Review system logs => Analyze the error patterns => I noticed that the synchronization errors and system slowdowns occurred around the same times => I performed a thorough review of the database operations, particularly focusing on the processes that ran during data synchronization and retrieval => discover slow query to exceed memory.

  • Result: After deployment the fix => observed a significant improvement in system performance => By linking the two problems together and identifying the root cause, I was able to devise a solution that not only resolved the immediate issues but also improved the system’s long-term efficiency => Lesson to find the root cause of problems and the value of a holistic approach to problem-solving in software development.

50. Tell me about a time you made a decision to sacrifice short term gain for a longer term goal.

  • Context: Devveloping a new oneline banking application => there was significant pressure to release the application quickly due to competitive market reasons.

  • Task: We could launch on time, but the security module wouldn’t have all the robust features I had planned => Launching on time meant sacrificing some advanced security features for a quicker release.

  • What to do: I analyzed the situation => decided that compromising on the security aspect could pose long-term risks => Present my case to the management, highlighting the importance of robust security measures => use data and examples to demonstrate how a more comprehensive security approach would benefit us in the long run => propose timeline that allowed us to fully implement the advanced security features => priority the advanced features in cremental releases => balance market entry with product integrity.

  • Result: After thorough discussion, management agreed with my proposal => We launched the application with basic functionalities first and rolled out the advanced security features in the following months => Although this decision initially delayed our full market entry, it paid off => The application was well-received for its security and reliability, which enhanced our company’s reputation => This experience taught me the value of prioritizing long-term benefits over short-term gains.

2. Questions you can ask the interviewer

  1. What brought you to this company? What has been most challenging for you? (Culture)

  2. Can you share some insight about the day-to-day responsibilities of this position? What’s a typical day like?

  3. Can you tell me about the opportunities for career advancement at [company name]?

  4. What are some of the challenges [company name] is facing right now and how could I contribute to overcoming it?

  5. How has the organisation changed since you’ve joined?

  6. What is the code and design review process like?

  7. What is the day-to-day responsibility for someone in this role?

  8. Could you talk little about your work?

  9. What is the ratio of testers to developers to program managers? What is the interaction like? How does project planning happen on the team?

  10. What is a typical career path at [company name] for someone in the role that I am interviewing for?

  11. What are the most exciting projects you’ve worked on here?

  12. What is the onboarding process like for this role?

  13. What do you like most about working here?

  14. Can you describe the [company name]’s overall management style and the type of person who usually does well here?

  15. What excites you the most about the [company name]’s future?

  16. I’m very interested in scalability, and I’d love to learn more about it. What opportunities are there at this company to learn more about this?

3. Some skills based on demand

3.1. General

1. Introduce my self

  • Keep the question in 40 - 60s.

  • Focus on your outstanding experience, key skills, and the value you bring.

  • Do not share much about irrelevant personal information.

2. Previous job

  • Emphasize measurable/facts accomplishments.

  • List skills that relevant to the job in the company.

  • Avoid going into too much detail about each company.

3. Why you apply for this position

  • Connect personal value to company value.

  • Emphasize the relevant of your skills to the job requirements.

  • Do not say general something like ‘I need to job to earn money’.

4. What do you know about company ?

  • Read website, blog, news of company before interviewing.

  • Emphasize the relevant of your skills with the job that you apply.

5. Your strength

  • Give 1-2 strengths that suitable to the job.

  • Give example to increase persuasiveness.

6. Your weaknesses

  • Choose 1 weakness that not impact seriously to the job.

  • Emphasize the way that you are improving.

7. Plan in the next 5 years

  • Propose the ojective is suitable match with the job.

  • Show that you want to long-time commitment with the company.

8. What you want to learn most ?

  • Skill relevant to the job.

  • Show that you are eager to learn.

9. Will you do extra hour and go for a vacation trip ?

  • Show flexible but do not need to excessively commit.

  • If you have family, children => explain reasonably.

10. What you expect the salary ? (*)

  • Research about the average salary for this position.

  • Give a range of salary but not the detail number.

11. What do you do under pressure ?

  • Keep calm and logic when working under pressure (e.g. priority task by importance and urgency).

  • Give an example that you solve the problem under pressure.

12. How to deal with difficult colleague ?

  • Give an example that you handle conflict.

  • Emphasize about solving the problem but not avoidance.

13. How you manage work effectively ?

  • Give a specific methodology, kick-off meeting, break down to measurable tasks,…

  • Give an example for the big projects that you manage successfully.

14. How you learn new skills ?

  • Show a new skill that you have learn and apply successfully.

  • Show that you are eager to learn and actively improving your competence.

15. Will you do the teamwork ? Give example

  • Give a example to success in working in team.

  • Emphasize your role and your contribution in the team.

16. Do you like working independently or teamwork ?

  • Show that you are flexible, can do both.

  • If the job required the skill of working independently or teamwork, emphasize the relevant of your skills with the job.

17. What do you have difficult with your manager ? How do you solve it ?

  • Do not blame old manager, show that you have ability to adaptability and learn.

  • Give an example and what you have learnt.

18. What your fail you have in work and how you improve it ?

  • Choose a fail but not serious, have value to learn.

  • Emphasize how you improve the problem.

19. How you adapt with new environment ?

  • Give an example how you adapt with new environent.

  • Emphasize about active attitude, eager to learn and ability to quickly catch up with the job.

20. What do you do if you don’t agree with manager ?

  • Show that you have your viewpoint, but respect your manager.

  • Emphasize the reason by facts and logics, not feeling/emotionally.

3.2. Question that you match with the company

21. What do you expect about the company working environment ?

  • Emphasize the demand to learn, grow and contribute.

  • Show that the suitable with the company culture.

22. What is the ideal working environment ?

  • Link your working culture with company working culture.

  • Emphasize the role of collaborate, creative and efficient.

23. What will you contribute to the company ?

  • Emphasize the skills and experiences that you can offer.

  • Give an example to solve your ability.

24. Why we choose you but not other applications ?

  • Emphasize the outstanding strength of you.

  • Show your experience, skill and working attitude.

25. What is important for you: work or work-life balance ?

  • Balance both work and life.

26. Will you have long-term plan to work in the company ?

  • Show that you are willing to learn and contribute to the company for long-term commitment.

27. Have you work with difficult client ? How you handle it

  • Respect the customer, not to blame them.

  • Emphasize how to solve the problem: listen with them, emphathy, clear communication, propose suitable solution.

28. If you have multile work at the same time, what do you do ?

  • Prioritize tasks by importance and urgency.

  • Communicate with team and manager.

29. Do you willing to take responsibility outside the scope ?

  • Flexible to do it but have reasonably limit.

30. Do you any questions for the company ?

  • What the plan of company in next 3 years ?

  • Culture ?

  • What you expect about me ?

3.3. Expertise knowledge

31. Describe your job that you apply

  • Describe main point of the job.

  • Link your ability and value that you can bring to the job.

32. What technology have you do ?

  • Describe the technology that you do.

  • Example for real world projects.

33. Have you do any special projects ? Describe it

  • Choose a project with measurable value.

  • Emphasize your role and contribution.

34. What tool that you usually use to optimize efficient in your work ?

  • Use some popular tool in your major: Notion, chatGPT,…

  • Example that tool can help you to optimize efficient in your work.

35. Do you have experience with a software: Golang, Java ?

  • Example that you use this software.

  • If you have not master in this skill, show that you are willing to learn.

36. Do you have design or optimize the system ?

  • Choose an example of the system that you have designed.

  • Result of the project.

37. What methodlogy standards that you usually do ?

  • List some 1 - 2 standards in your major.

  • Example to apply this standards into work.

38. Describe how you detect bugs and ensure quality of the products ?

  • Describe the process of detecting bugs and issues.

  • Example result of a bug that you have detected and resolve.

39. Do you have experience with CAD design

  • Give an example of the CAD software that you have used.

  • Example and result.

40. What is the important things to design a system ?

  • Emphasize the suitable criteria: performance, safety, cost of the company.

3.4. Problem-solving:

41. If you have technical error, what will you solve ?

  • Emphasize to analytical and handle errors.

  • Emphasize the active attitude and collaboration when needed.

42. Have you optimize the working process ? Share it

  • Give an example and result

  • Emphasize the value that you bring to the company.

43. How do you keep the working quality always to the highest ?

  • Show the methodlogy that you use.

  • Show the carefulness and ability to continuous improvement.

44. If you have a problem that you have not found before, what will you do ?

  • Emphasize the ability to find, analysis the problem.

  • Ability for active attitude, independently working.

45. Have you fix an important error ?

  • Choose a practical error but do not very important.

  • Emphasize how you solve the problem.

46. What will you do if your process have difficult issues ?

  • Emphasize the ability to flexible and adaptability to solve root causes.

  • Analyze log to detect issues => colloborate with the relevant departure => minimize impacts => analyze root cause and propose long-term solution.

47. Have you make a difficult technical decision ?

  • Choose an example that has big impacts.

  • Show that how to make decision based on data.

48. Describe the technical issues you have solved ?

  • Choose the practical problem and show how you solve it.

49. Have you fail in a project ? What do you learn ?

  • Choose a failure that do not really serious and emphasize what the lessons you learn from it.

50. If a client requests an unfeasible feature, what will you do ?

  • I will explain why their requests is unfeasible, provide solutions that would suitable for their needs.

3.5. Teamwork & Communication:

51. How do you work with members in different departure ?

  • Give an example that you work with other departure.

  • Emphasize the importance of communication and collaboration.

52. If you have problems with members in a group, what will you solve ?

  • Emphasize the importance of keeping calm and listening carefully.

  • Propose solution.

53. Do you have experience to train others ?

  • Example that you have trained others.

  • If you have not trained others, share tips that you help colleagues.

54. If a member in a group do wrong things, what will you solve ?

  • Private meeting with them, do not critize them in public.

  • Analyze problem, errors, find the way to improve, find long-term solutions to improve teamwork performance.

  • Emphasize to solve problem professionally, do not critize individuals.

55. Have you usually make reports ?

  • Emphasize the details and ability to use report tools: Excel, Google Sheet, Software to manage work.

  • Making reports help manager to understand information clearer.

56. Have you present about technical project ?

  • Example that you have present successfully.

  • Focus on numbers, solutions and slide, receive positive feedback from colleagues and manager.

57. Do you have any tips to communicate with client and merchant ?

  • Emphasize the listening skills and problem-solving.

  • Listen their needs, propose suitable solutions.

58. Have you working with international project ?

  • Learning about difference culture to work effectively.

  • Result: The project is implement successfully due to the different in time zone and way of work.

59. Can you explain a complexity technical issue ?

  • Give example and show the result.

60. How to explain technical idea to non-technical member ?

  • Emphasize the skill of simplifying the information.

3.6. Mangement & Communication

61. What is your typical working day ?

  • Emphasize the skill to manage and priority jobs.

  • Example: check email, list tasks in a day => using Trello, Asana to priority tasks by importance and urgency, spend time to communicate with colleagues and client when needed => Summary what I have done and prepare for the next day.

62. What tool do you use to manage work effectively ?

  • Example some tools that you use to manage and plan work effectively: Trello, Asana, Notion => Using Google Calendar to plan meetings and remind deadlines => About team projects, I using Slack, Microsoft Teams to communicate effectively.

63. Do you have experience to work with Microsoft Office and Google Suite ?

  • I have experience work with Microsoft Office: Word, Excel, Powerpoint => using Excel for analyze data, create table and reports => using Google Docs to teamwork effectively when need to share and edit documents directly.

64. Have you work with foreign client ?

  • Good ability to use foreign language or good experience.

  • Communicate with foreign client through email, Microsoft Teams and English to communicate => I can clarify client needds and complete tasks by their anticipations.

65. If you have many emails at the same time, what will you handle ?

  • Prioritize to handle important and urgent email first, categorize other emails by importance.

  • Using the filter and manage inbox by tags.

  • About email that do not response immediately, plan to handle it in convenient time.

66. Do you have experience to host internal event and team meeting ?

  • Meeting: Make a activities list => Plan the location, invitation => Operation program.

  • Team Conference: Prepare document => Book meetings => Operation to have next actions after meetings.

67. Have you make report and analyze data ?

  • Show if you have ability to work with Excel: Pivot Table, VLookup, Marco, Python,…

  • Have ability to create reports, dashboard and measure performance.

68. Can you make plan and manage small project ?

  • I have experience manage a small project: kick-off meeting => planning tasks => track progress.

  • Using tool as Notion to make sure the tasks are completed on time.

69. Can you work in the environment with many changes ?

  • Flexible to adjust plan, learn quickly and active attitude to learn new information.

  • Changes brings opportunites to grow and improve workflow.

70. How do you make sure you will not miss the important tasks ?

  • Using Notion to track deadlines and reminders

  • Spend time to check the worklist daily to do not importance tasks => show the reliability.

3.7. Soft-skills and teamwork

71. Can you work this them minimum control ?

  • Emphasize the active attitude and self-managament.

  • Example about the experience: active planning, clear objective => using tool to make sure the tasks are completed on time.

72. Have you work with a difficult manager, how do you solve ?

  • Do not blame old manager, focus on how to learn and adapt: listen carefully, adjust working style and communicate clearer to clarify his expectations => improve working performance and build better relationship.

  • Give an example about improving relationships at work.

73. If colleague ask for your help, but you are busy, how do you solve ?

  • Priority the imporance and urgency of the tasks that they need to support.

  • If I can, I can manage my time to help them or recommending an alternative solution to help them and do not affect to my work.

  • Show the collaboration but need to manage time effectively.

74. Have you propose an idea to improve the working process ?

  • Example about the improvement in working process that you have proposed.

  • Problem in the process CI/CD make the deployment to reduce performance, I propose the solution to [do sth]

  • Result: it can help to reduce 30% time of deployment process.

75. If you see a process can be improved, what will you propose ?

  • Collect data to show that we need to improve process => Based on numbers and facts.

  • Propose the solution with manager => benefits of the changes, write documents to integrate.

  • Validate the hypothesis in sample projects.

76. If you have an important error, what will you do ?

  • Emphasize how to solve the problem

  • Give an example: Take responsibilty => Research root cause => Report to relevant members => Propose solutions => Lesson learnt for new project in the future.

77. What will you do if you have a tasks outside your expertise ?

  • Flexible to learn new things, but if the tasks outside my scope => raise and receive supports from colleagues.

78. Do you have experience to work with Trello, Asana ?

  • I have used Trello, Asana to manage tasks and track progress of projects => helpful to assign tasks, manage deadlines and optimize teamwork.

79. Have you manager a group of employee ?

  • I have time to manage a group of members in a company => take responsibility to assign tasks, track progress and support members when needed => inspire, motivate team to work effectively.

80. Have you work remote and hybrid ?

  • I have experience to work remotely and have ability to self-mangement, using online meeting software: Microsoft Team, Slack => communicate effectively with colleagues.

3.8. Mindset, Leadership and Personal Development

81. Do you have experience to mange a team ? If yes, how many members in your group ?

  • If you have not manage a group => give example that you have support colleagues in work.

  • Communicate clearly => Encourage active attitude and collaboration in group.

82. When you lead a team, what do you prior to make sure the efficient of the tasks ?

  • There are 3 important things: communcation clearly, planning effectively and motivate team.

  • Encourage clarify requirements => creative and support other members => track progress => short meeting and handle issues.

83. If your team work ineffectively, how do you handle ?

  • Analyze root causes (skills, motivations or personal problems) => Communicate with them about the difficulty and find solutions => provide guidance, training or adjust tasks effectively => collaborate with manager to find suitable solution.

84. Have you make difficult decision when working in a team ? Share it

  • Whether change the direction of a team because the important project do not reach the expectations => Analyze data, colleagues to propose a suitable solution => Provide benefits and reasons of the changes.

  • Result: Reach the goals.

85. Have you have experience in mentoring new member ?

  • I have experience mentoring new member

    • Training them about working process.
    • Share practical experience.
    • Track progress.
    • Make sure they have necessary skills.
    • Encourage they ask questions and active learning to catch up with the jobs.

86. Have you work in a team that member have not agree with each other, what will you do ?

  • Active listen, aggregate different ideas => Propose suitable solutions based on the project goals => Make sure project complete effectively and deliver on-time.

87. What do you think about personalities that a good leader should have ?

  • Vision, Communication, Strategy Idea, Problem-solving.

  • Motivation, listen and collaboration to reach the highest performance.

88. If you are assigned to manage an important project, what will you plan ?

  • Clarify objective of project, scope and timeline => Assign tasks based on strength of each members => Establish milestones and track progess to make sure project is completed on time.

89. Do you have experience to work with different department, what will you do to collaboration ?

  • I have experience to work with different department => communicate clearly, track progress frequently and support each other when needed.

90. If you have conflict between you and your manager, what will you solve ?

  • Communicate clearly, listen manager point of views, propose suitable solutions and bring benefits for company.

  • Notes: If you have conflicts, handle it by the common between you.

3.9. Innovation and Improvement

91. Do you have any innovation that improve the working process ?

  • Example that show your innovations, e.g. automation CI/CD

  • Result of the innovations, e.g. reduce 30% deployment time.

92. If you have a working process can be better, what will you propose ?

  • Analyze problem -> Collect data, response from colleagues => Propose solution => Ask for approval of maanager => Validate hypothesis => Adjust to match the practical requirements.

93. Have you do any creative project that help the company save cost or improve performance ?

  • Example for a project can be measurable => Optimize cost and performance => Save money and improve performance (increase 30% revenue)

94. What do you do to keep your creative every day ?

  • Learning new thing, reading books, conference, experience new technology.

  • How to improve things better to improve performance.

95. If company have difficulty in changes, what solution will you propose ?

  • Propose solutions -> Encourage employees to share ideas through brainstorming -> Experience a mock POC (proof of concepts) before apply popularly -> Research market and analyze competition to propose the suitable strategy.

3.10. Personal Development and career orientation

96. What do you currently learn in your career development ?

  • Learning AWS -> Helps me do work effectively -> Practice soft skills as communication, leadership -> Improve teamwork and manage tasks.

97. Have you attend the expertise training or conference ? Share it

  • I have attend course about AWS -> learn about specific knowledge -> it helps me to apply this knowledge to my work -> example

  • Emphasize the benefits that you gain in the learning conference -> and how it is applied to your work.

  • I am usually catch up with new technology trends -> through technical news, reports, podcast, conference -> connect with experts in domain through social media -> to keep up with latest technology.

99. Do you have any plan for learning and development in next years ?

  • I would like to learn skills about cloud computing, solution architects and SRE through courses and books -> Additionally, I want to improve soft skills to improve performance in work and manage time effectively.

100. If you have a skill to improve immediately, what skill do you choose ?

  • I would improve the communication skills -> it applys to my work -> I am practicing it through learning in e-learning platform.
Last Updated On June 14, 2025